Our Return Policy is Simple! 100% Satisfaction Guaranteed!

If you order something and you just don't like it for ANY reason within 30 days of your date of delivery ship it back for an exchange or refund (as long as you haven’t worn it and the tags are in tact).

For the health and safety of our employees No returns of worn items will be accepted. Attached tags must still be attached on all returns. We understand that upon receiving your merchandise your first thought is to try it on to see if it fits before preparing yourself for that special moment or vacation. We encourage this. Please wear a liner on any outfit that has a panty bottom. We believe that you share our safety and health concerns and will take the time to try on your special outfits carefully. We are very appreciative of this. Our understanding of the term "worn" is that it has obviously been "used". This includes items that have been "washed". I’m sure that no more explanation than that is necessary. Any items returned to us in this condition will be discarded and no refund issued. If you are like most people out there and have taken the time to be careful and safe with the product then we are very pleased to accept your return or exchange.

How To Return
Mail the product back to us in its entirety with all labeling and packaging intact. Manufacturer's Merchndise tags must still be attached. Enclose a copy of the original packing slip along with your phone number. Please do not send us a return with no packing slip. We will have no idea whom it is from. Please note that it is your responsibility to ensure that we receive your return or exchange. We would recommend that you send your exchange or return with delivery confirmation. We are not responsible for carrier loss. No returns or exchanges will be processed until we receive the product in unworn condition. All returns are processed in a timely manner and credit card refunds and company checks will be issued within 7 to 30 days depending on order backlog. Refunds for returned unworn return merchandise will be issued for the full merchandise total and sales tax, if applicable, shipping charges are not refundable. Orders that were not charged shipping fee due to order size will be charged a basic shipping fee if the amount of the merchandise returned brings the merchandise total below the then set threshold for free shipping.

Most returns are processed within 4-7 business days. The only delay might be a temporarily out-of-stock item for an exchange. In that case you would be emailed to find out if you would prefer to wait an additional day or two or to receive a refund.

Important: Customers wishing to return items must send an email to info@newyoustyle.com to obtain a Return Authorization number. After receiving the Return Authorization Number, the unworn item may be returned with a copy of packing slip or note including the customer name and address, the Return Authorization Number and the reason for the return. Please note we cannot issue a credit for a merchandise return without a Return Authorization Number. By emailing us and making us aware of a return, we can ensure the smoothest possible return process for our customers.

How To Exchange
Mail the product back to us in its entirety with all labeling and packaging intact. Enclose a copy of the original packing slip along with your phone number. With an exchange please indicate which item/s you desire exchanged and for what size, etc,.A $6.00 fee to ship your exchange back for US exchanges(Customers outside the US see below) Most of the time, this fee can be charged to your existing credit card account. If this is not the case, other arrangements to collect the fee will be made. Please do not send us an exchange with no packing slip. We will have no idea whom it is from. Please note that it is your responsibility to ensure that we receive your exchange . We would recommend that you send your exchange with delivery confirmation. We are not responsible for carrier loss. No exchanges will be processed until we receive the product in unworn condition. Please send an email to info@newyoustyle.com when returning an item for exchange and advise us what you want to exchange it for. This will allow us to ensure the smoothest possible return process for you.

Notice to Customers Outside the US: Because of the expensive cost of shipping products to countries outside the US the same shipping rules apply on exchanges. There is a flat $14.00 shipping charge. You will need to enclose a check made out to ABS for $14.00 when returning the merchandise. If you have any questions at all about this procedure please email us as no foreign exchanges will be shipped without the necessary shipping charges paid

*Because we work with different manufacturers, the addresses for returns and exchanges may be different for different products. Please keep your packing slip - your return should be sent to the address at the bottom of your packing slip. If you still have questions, please send an email to info@newyoustyle.com.

Worn Returns and Safety
If you are concerned that you might receive an exchanged or returned item and are worried about the quality or safety of your item, do not be. All exchanges and returns are carefully inspected. If they are not still in NEW condition, with tags still in tact they are discarded.